FAQ...
︎ Where is Bunny located?
We’re a private design studio based in North Beach, San Francisco.
︎ Do you deliver?
Yes! We offer $10 flat-rate delivery across the Bay Area. For locations outside the Bay, delivery is available for an additional fee.
︎ When do you deliver?
Delivery timing is currently case-by-case, depending on our schedule.
︎ Can you guarantee a delivery time?
We don’t guarantee exact times. Most deliveries happen between 12–4pm.
︎ Why can’t I order same-day flowers?
We’re a design studio, not a retail shop. Every arrangement is made to order with flowers sourced the day before for peak freshness and originality.
︎ What does “Designer’s Choice” mean?
All Bunny arrangements are one-of-a-kind and in our signature style. No two are ever the same. Custom requests are accepted with a $350 minimum and must be booked in advance.
︎ Can I request a specific flower or look?
Yes—custom orders are available when time and sourcing allow. Please use our custom request form and include reference images.
︎ What if no one is home at delivery?
If no one’s available, the arrangement may be left at the door. Bunny is not responsible for lost or stolen deliveries.
︎ What if I gave the wrong address?
There’s a $10 fee for address corrections. We’re not responsible for deliveries made to incorrect addresses provided by the customer.
︎ Other important notes:
Orders must be paid in full 24 hours before delivery.
Same-day delivery is not available.
Nature does her thing—sizes vary, and each design is truly unique.
We’re a private design studio based in North Beach, San Francisco.
︎ Do you deliver?
Yes! We offer $10 flat-rate delivery across the Bay Area. For locations outside the Bay, delivery is available for an additional fee.
︎ When do you deliver?
Delivery timing is currently case-by-case, depending on our schedule.
︎ Can you guarantee a delivery time?
We don’t guarantee exact times. Most deliveries happen between 12–4pm.
︎ Why can’t I order same-day flowers?
We’re a design studio, not a retail shop. Every arrangement is made to order with flowers sourced the day before for peak freshness and originality.
︎ What does “Designer’s Choice” mean?
All Bunny arrangements are one-of-a-kind and in our signature style. No two are ever the same. Custom requests are accepted with a $350 minimum and must be booked in advance.
︎ Can I request a specific flower or look?
Yes—custom orders are available when time and sourcing allow. Please use our custom request form and include reference images.
︎ What if no one is home at delivery?
If no one’s available, the arrangement may be left at the door. Bunny is not responsible for lost or stolen deliveries.
︎ What if I gave the wrong address?
There’s a $10 fee for address corrections. We’re not responsible for deliveries made to incorrect addresses provided by the customer.
︎ Other important notes:
Orders must be paid in full 24 hours before delivery.
Same-day delivery is not available.
Nature does her thing—sizes vary, and each design is truly unique.